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Violence includes both physical and non-physical violence. It finds its expression in physical assault, homicide, verbal abuse, bullying/mobbing, sexual/racial harassment and making threats. A widely accepted definition is:

"Incidents where staff are abused, threatened or assaulted in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health"

European Commission.

- English version (PDF 624KB)
- French version (PDF 704KB)
- Spanish version (PDF 1,117KB)
- Russian version (PDF 423KB)

- English version (PDF 752KB)
- French version (PDF 271KB)
- Spanish version (PDF 287KB)

- Australia (Not yet available)
- Brazil (PDF 1,875KB)
- Bulgaria (PDF 2,218KB)
- Lebanon (Not yet available)
- Mozambique (PDF 365KB)
- Portugal (PDF 1,589KB)
- Thailand (PDF 420KB)
- South Africa (PDF 2,259KB)

- Questionnaire (PDF 341KB)
- Focus group guidelines (PDF 134KB)
- Research protocol (PDF 151KB)
- Sample design (PDF 68KB)

- Workplace violence in the health sector: Synthesis report (PDF 362KB)
- Workplace violence in the health sector: State of the art (PDF 326KB)
- Management of workplace violence victims (PDF 390KB)
- Relationship of work stress and workplace violence in the health sector (PDF 552KB)
- Comparison of major known guidelines and strategies (PDF 528KB)

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