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Violence at work is becoming an alarming phenomenon worldwide. Affecting the dignity of millions of people, violence is a major source of inequality, discrimination, stigmatisation and conflict in the workplace. Increasingly it is becoming a central human rights issue. The enormous cost of workplace violence for the individual, the workplace and the community at large is becoming more and more apparent. Recent information shows that the current knowledge is only the tip of the iceberg.

While workplace violence affects practically all sectors and all categories of workers, the health sector is at major risk: more than half of all workers in this sector may have experienced violent incidents at some point. Ambulance and pre-hospital emergency staff are reported to be at greatest risk, nurses are three times more likely, on average, to experience violence in the workplace than other occupational groups. Since the large majority of the health workforce is female, the gender dimension of the problem is very evident.

The International Labour Office (ILO), the International Council of Nurses (ICN), the World Health Organization (WHO) and Public Services International (PSI) launched in 2000 a joint programme in order to develop sound policies and practical approaches for the prevention and elimination of violence in the health sector.

- English version (PDF 624KB)
- French version (PDF 704KB)
- Spanish version (PDF 1,117KB)
- Russian version (PDF 423KB)

- English version (PDF 752KB)
- French version (PDF 271KB)
- Spanish version (PDF 287KB)

- Australia (Not yet available)
- Brazil (PDF 1,875KB)
- Bulgaria (PDF2,218KB)
- Lebanon (Not yet available)
- Mozambique (PDF 365KB)
- Portugal (PDF 1,589KB)
- Thailand (PDF 420KB)
- South Africa (PDF 2,259KB)

- Questionnaire (PDF 341KB)
- Focus group guidelines (PDF 134KB)
- Research protocol (PDF 151KB)
- Sample design (PDF 68KB)

- Workplace violence in the health sector: Synthesis report (PDF 326KB)
- Workplace violence in the health sector: State of the art (PDF 329KB)
- Management of workplace violence victims (PDF 390KB)
- Relationship of work stress and workplace violence in the health sector (PDF 552KB)
- Comparison of major known guidelines and strategies (PDF 528KB)

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