Patient safety

Methodological guide

This guide has been produced to help health practitioners and patient safety researchers in developing and transitional countries measure and tackle patient harm at the health-care facility level. The five methods described have been piloted in four developing countries from four world regions have shown that they can effectively be utilized even in the absence of good medical record keeping.

Method Tools

The tools include method protocols for preparing and conducting each type of study, the necessary support forms and materials for training investigators and communicating with health-care facility stakeholders. These materials can be downloaded separately.

Other areas of work

  • Safer Primary Care
    Reflect and prioritise the key knowledge gaps and challenges that surround the safety of primary care
  • Reporting & Learning
    WHO Draft Guidelines for Adverse Event Reporting and Learning Systems to improve the safety of patient care.

Contact us

To contact the research team, please email