Protecting Workers' Health Series No. 3
Work organization and stress
Work stress is thought to affect individuals' psychological and physical health, as well as organization's effectiveness, in an adverse manner. This booklet provides practical advice on how to deal with work stress. It is intended that employers, managers and trade union representatives use this booklet as part of an initiative to educate on the management of work stress. Discussed are the nature of the stress at work, the causes and effects of stress, as well as prevention strategies and risk assessment and management methods. Also discussed are the role of the organizational culture in this process and the resources to be drawn upon for managing work stress.
The advice should be interpreted in the light of the particular problems faced by different groups of workers and what is reasonably practicable by way of solutions for each individual employer. Lists of common causes and effects of stress are included for illustrative purposes. References and suggestions for further reading are listed in Chapter 12.