Occupational health

Guidelines on quality management in multidisciplinary occupational health services

EUR/ICP/EHBI 02 02 03

This document is concerned with the introduction and development of quality assurance in occupational health services. It is primarily intended to help purchasers and providers of occupational health services ensure that the services which are delivered meet the real needs of their customers, including commercial and societal needs, and that a process of continuous quality improvement is designed and implemented in every occupational health service.

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