Knowledge management and health

WHO knowledge management strategy


Core functions

Some of the core functions related to this strategy are:

Improving access to the world's health information

Support for WHO publications: publish, market and disseminate in priority languages, relevant and high-quality information products reaching a widespread, targeted readership in both print and electronic formats. Establishing publishing policies and guidelines to ensure efficiency and quality of WHO publications.

WHO flagship publications: publish WHO global and regional flagship products to communicate key issues and effective practices in the field of public health. Major products include the World Health Report, Bulletin of the WHO, regional medical journals, and regional director reports.

WHO network of libraries: provide access for key audiences to scientific and health information in print and electronic media via the WHO library and initiatives such as the Global Health Library and HINARI.

WHO Web communications: provide multi-lingual access for millions of users worldwide to WHO health information via WHO websites at global, regional and country level. Provide guidance to health authorities and other institutions on effective use of the Internet and web technologies

Translating knowledge into policy and action

Good practise and guidance on knowledge translation and scale-up: following on the recommendations of the Mexico Summit in 2004, identify and disseminate good practice in translating health knowledge into policy and action.

Building capability in KM methods in public health practice: assisit public health communities to develop the capacity to translate knowledge into policy and action in their local context.

Promote evidence for policy and decision making: tailored for key audiences, through programmes such as EURO's Health Evidence Network.

Sharing and applying experiential knowledge

Improve ability to share knowledge in public health: through KM processes. Employ KM techniques, including communities of practice, to assisit countries and technical programmes to manage and use knowledge.

WHO and Global Health Histories: document and analyse significant public health developments, milestones, trends and perspectives, Develop expertise in extracting and applying the lessons learned in public health.

WHO Collaborating Centres: improve the use of the knowledge held by WHO Collaborating Centres through peer networks.

Leveraging e-Health in countries

E-Health frameworks, guidelines and tools: make available evidence-based e-Health frameworks, guidelines and tools to support policy and practice in health systems and technical programmes.

E-Health services in countries: provide technical assistance for governance, monitoring and improvement of e-Health services in countries.

Country capacity building via ICT: utilize ICT tools to build capacity in the health sector in countries.

Public-private partnerships in ICT: develop and utilize public-private partnerships in ICT to address priority issues in health systems and technical programmes.

Fostering an enabling environment

Foster a knowledge management culture: promote a culture at WHO and the public health sector that encourages the routine capturing, sharing and application of knowledge to better deliver expected results.

Develop and deliver KM training programmes: to build WHO and country capacity with emphasis on innovation, knowledge sharing and translation, and managing the reapplication and scaling-up of successful interventions.

Support countries, technical programmes and partners: with KM approaches. Work directly with countries, technical programmes, and partner organizations to identify knowledge needs and opportunities, to develop and implement KM plans.

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