Global Observatory for eHealth

Directory of eHealth policies

ehealth policy directory

In September 2010 the Secretary-General of the United Nations, Ban Ki Moon, launched the Global Strategy for Women’s and Children’s Health, with the aim of saving the lives of 16 million mothers and children worldwide by 2015 in 75 target countries, including the world’s 49 poorest nations.

Soon after, in January 2011, the Commission on Information and Accountability for Women’s and Children’s Health (CoIA) was established. Its role was to ensure that the resources allocated to improve maternal and child health under the Global Strategy were delivered and used effectively to save as many lives as possible. More information about CoIA is available at about/coia/en/index5.html.

CoIA’s recommendations to improve accountability and transparency emphasize the essential role of information and communication technologies (ICT) in achieving the goals set out by the Global Strategy. Specifically, Recommendation 3 states that by 2015, all target countries should have integrated the use of ICT in their national health information systems and health infrastructure.

In support of CoIA’s Recommendation 3, the Global Observatory for eHealth (GOe) has created an online directory of eHealth-related national policies and strategies from Member States. It includes national eHealth policies or strategies and plans, and national telehealth policies have now been added to broaden the coverage. This resource is designed to support the development of eHealth strategies by governments, including those of target countries, through ready access to existing policy and strategy documents from around the globe. In addition, it gives an indication of which countries have existing national strategies, and where additional resources might be best allocated to aid in the policy development process.

This directory includes documents that outline the vision, goals, and approaches for the use of ICT for health at a national level. It also includes meta-data about each of these document, a brief summary of the content, and a link to the full text document in the original language of publication. For those documents not available in English, translations of executive summaries will be provided.

This site will grow as governments devise new policies or review and build on existing ones. We encourage contributions and suggestions from Member States, and invite countries to add their policy and strategy documents to this resource. These and any comments can be sent to

Note on the source

Documents were located through online searches, reviews of grey and academic literature, individual Member States forwarding copies of their policies, and working with WHO representatives at the regional and national levels to reach out to Ministries of Health and other relevant governing bodies.

Inclusion of a link in the WHO website to an external site does not indicate the site’s endorsement by WHO, nor does WHO accept responsibility for the validity or accuracy of the site’s content.


Third global survey on eHealth has been conducted and data is being processed

Management of patient information: Trends and challenges in Member States

Goe vol 6


Global Observatory
for eHealth

World Health Organization
20, Avenue Appia
CH-1211 Geneva