Global Health Observatory (GHO)

Service delivery

Good service delivery is a vital element of any health system and is crucial to the achievement of health-related Millennium Development Goals. Service delivery is therefore a fundamental input to population health status, along with other factors, including social determinants of health. The precise organization and content of health services will differ from one country to another, but in any well-functioning health system, the network of service delivery should have the following characteristics: comprehensiveness, accessibility, continuity, people-centeredness, coordination, accountability and efficiency. This signifies an coherent approach to health services organization in which primary, or first contact, level – usually in the context of a local health system/district – acts as a driver for the health care delivery system as a whole.

  • DTP3
    Diphtheria-tetanus-pertussis (DTP3) immunization coverage

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