Essential health technologies

Basic Operational Framework on eHealth for Health Care Delivery (BOF-eHCD)

The basic operational framework for eHCD

The basic operational framework is a list of operational elements that collectively define the requirements for a basic level of health service, thus proposing to each Member State:

  • a level to be reached;
  • guidance on how to identify requirements that are not yet in place;
  • a list of WHO products and services that countries can use in meeting these requirements.

Fundamentally, the EHT modality of basic operational frameworks is a list of requirements that, if implemented collectively, will confer a safe and reliable level for health policy, quality and safety, access and use of the technology or service that is covered by the relevant framework.


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The elements that are listed in Tables 1-4 form the requirements contained in the basic operational framework for eHCD.

Table 1. Elements of basic policy requirements for eHCD

Quality and safety

The security of eHealth systems must be assured, using modern technologies. This requires the assessment, development and maintenance of the credibility, accountability, quality, safety, confidentiality, integrity, availability and privacy of services, information and resources.

In order for countries to establish coherent quality and safety measures for eHCD applications, the eHCD programme offers to assist countries in the development of the elements contained in Table 2.

Table 2. Elements of basic requirements for quality and safety measures for eHCD

Access

In order to increase access to eHCD applications, the eHCD programme offers to assist countries in the development of the elements contained in Table 3.

Table 3. Elements of basic requirements for access to eHCD applications

Use

In order for countries to introduce and optimize the use of eHCD applications the eHCD programme offers to assist countries in the development of the elements contained in Table 4.

Table 4. Elements of basic requirements for the effective use of eHCD applications.

The support provided to countries by the eHCD programme in meeting the requirements contained in the basic operational framework relates directly to the normative work of setting standards and providing guidelines, training material and other products that the programme is expected to undertake under the WHO Constitution. This statutory work will progressively be further refocused to strengthen those products and services generated under the programme to provide more tailored support to countries aspiring to establish the level of health service that is defined by the basic operational framework.

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